Soon after using her latest order, Wilson began suffering from a strange set of symptoms. Mysterious rashes appeared all over her body, and her forearms, neck, chin, and eyelids were red and covered in bumpy splotches. The folds of her nose burned. Everything itched. “I was miserable,” she says. “I was literally a tomato.” When her dermatologist suggested that her fancy detergents might be the cause of her problems, she brushed it off. “I was like, ‘Oh, that’s not it,’” she says. “I’ve been using this stuff for years.” Why would she suddenly have a problem now?